Security, Return Policy and Terms & Conditions

Your Security

At CastleShopping.com your security is important and your privacy is respected. Our site is secured by 128-bit SSL (Secure Sockets Layer) encryption system which is the industry standard and should be available through your Internet Browser. This encryption makes it safe for you to pass along personal information such as your name, address and credit card numbers without worrying about outside sources capturing that information.

Your personal information is used strictly for purposes of making a purchase with our company. It will NEVER be sold, given away, or reproduced for anyone outside of our organization.  We DO NOT store credit card information for historical and/or future use.

If, despite our excellent security precautions, you would rather make a purchase by telephone, please Contact Us.

Return Policy

We will gladly replace any defective or damaged product if reported within 10 days of when it was delivered by the shipping carrier.

If you wish to return your product, damaged or otherwise, you must notify us within 10 days of the receipt of your item to receive a Return Authorization Number (RMA). Packages arriving at Forward Innovations, Inc. without prior authorization will be refused.

Packages must be returned in a resellable condition and the packaging cannot be damaged.

Shipping and handling charges you incur at the time of sale and during return are non-refundable.

Terms & Conditions

ACCEPTANCE OF TERMS

This Web site is owned and maintained by Forward Innovations, Inc., Colorado Springs, CO, USA. Forward Innovations, Inc. provides this Web site to users subject to the following Terms and Conditions, which may be revised from time to time without notice to any user of the Web site. By a user’s use of any of the services provided by this Web site, the user acknowledges and agrees to abide by these Terms and Conditions.

INDEMNITY

The user agrees to and shall defend, indemnify and hold Forward Innovations, Inc. harmless from any claim or demand, including reasonable attorney’s fees, made by any third party resulting from the user’s use of the services provided by this Web site, any connection to the services, violation of these Terms and Conditions, or the user's violation of the rights of a third party when in any way associated or connected with this Web site. JAM! Consulting is not responsible for the accuracy of information contained in any website content and shall not have any liability whatsoever for any direct or consequential damages resulting from the use of any information or products obtained through this Web site.

LIABILITY

The user of this Web site assumes all responsibility and risk for the use of this Web site, its server, and the internet generally. The primary purpose of this Web site is to disseminate and purchase general products described and sold by Forward Innovations, Inc.

JURISDICTION

The user acknowledges and agrees that these Terms and Conditions and all other matters in any way involving this Web site shall be governed by and construed and enforced in accordance with the laws of the state of Colorado, USA. All actions, suits and proceedings arising out of or in connection with these Terms and Conditions or otherwise in any way involving this Web site shall be brought in the Colorado District Court, El Paso County, Colorado, USA, which shall be the exclusive forum therefor.